Most organizations seek to conduct operational and strategic planning and monitor performance periodically through specific indicators, and what sometimes happens among some is the inability to achieve these goals in a distinguished manner even though the performance indicators have been achieved. Why does this happen? Part of the problem lies in the fact that indicators are limited to measuring the level of progress in achieving goals, projects and initiatives, and are concerned with that rather than knowing the level of excellence in the performance of the total processes responsible for achieving the goals. Hence the term “effectiveness” measurement. When distinguished organizations measure effectiveness, they seek to determine the degree of their success in achieving their goals and the processes associated with them in order to enhance their institutional capabilities to progress towards achieving the goals and thus ascend the ladder of distinction and leadership. Linked to this is the concept of “efficiency”, through whose indicators we seek to achieve the best results at the lowest possible costs.